Privacy Policy
Data controller
Utility Haven Line Co.
Office 9, 63 Demo-ro, Yeongtong-gu, Suwon 00000
Email: contact@utilityhavenline.click
Phone: +82 31 0000 5410
What we collect
- Contact form: name, email, message, optional service selection and archive scope
- Service engagements: address for visits, document copies, phone number, payment details for invoicing
- Website: essential cookies (consent preference); optional analytics if you accept cookies
- Communications: email and call records related to your inquiry
We do not collect private keys, seed phrases, or payment card data through this website.
How we use data
- Respond to inquiries and provide quoted services
- Schedule visits and deliver proof packs
- Invoice and comply with Korean tax obligations
- Improve site content when analytics cookies are accepted
Retention
- Contact form submissions: 24 months unless an engagement follows
- Engagement records and custody logs: 7 years per Korean commercial record requirements
- Cookie consent preference: until cleared from your browser
Your rights
Under applicable Korean privacy law you may request access, correction, deletion, or restriction of your personal data. Contact us at contact@utilityhavenline.click. We respond within 30 days.
International transfers
If you contact us from outside Korea, your data may be processed in South Korea. We apply appropriate safeguards for cross-border transfers required by law.
Third parties
We do not sell personal data. Limited sharing occurs with: payment processors for invoicing, binding suppliers under confidentiality, and authorities when legally required.
Security
Documents are stored in locked premises. Digital records use access controls. No method of transmission is fully secure; clients should not email private keys or seeds.
Children
Our services are not directed at individuals under 18.
Changes
We post updates on this page. Significant changes are noted at the top of the revised policy.
Last updated: August 2025